Cancellation

We're Sorry to See You Go

We understand that sometimes circumstances change.

If you’d like to talk through options with a coach (whether that’s adjusting your plan, changing schedules, or finding a better fit) then we’d be more than happy to meet with you before you make a final decision.

If you’re certain you’d like to cancel, please take 2 minutes to complete the form below.

Please Note: Submitting this form will serve as your 30-day written cancellation notice as outlined in your membership agreement. Your membership will officially end 30 days from the submission date. If you have a scheduled payment within this period, the payment will be processed as scheduled. All payments are non-refundable.

If you decide to return in the future (and we truly hope you do), your membership will be at the rates available at that time, as our pricing may change. Your feedback helps us make Vital Fitness better for everyone.

First name

Last name

What’s Next for You?

We know life changes and we’re grateful you’ve been part of ours. What’s taking you in a new direction?

1. What best describes your reason for leaving?

2. Did you set up a Check-In to talk with a coach before making this decision?

Check-ins are part of your memberships. It's the coaching we include to help adjust your workouts, address injuries, or help when motivation drops. A lot of challenges can be solved in a quick conversation. Did we have the chance to do that with you?

You can schedule a time to chat here https://www.vitalfitnesslakeland.com/booking-calendar/goal-review

Coaching Quality

Your experience with our coaches matters to us.

3. How would you rate the coaching staff?

4. If there was one thing we could have done better as coaches, what would it be?

Overall Experience

As we mentioned, we’re always trying to improve what we do to better serve the community.

5. How would you describe your overall experience with us?

6. What would have made your experience a “10 out of 10”?

Looking for a Different Approach?

Still want to work alongside your own coach, but just need more flexibility or personalization?

7. We’d hate to see you give up on your fitness. Would you want to explore remote coaching?

-Individualized Program:

Designed specifically around what you're looking for in fitness

-Flexible Schedule:

Exercise based around your schedule (At Golds, Vital, Home, Crunch, etc).

-Individualized Nutrition + Lifestyle Plan:

You and your coach map out your nutrition, stress management+

Final Thoughts

Anything else you'd like to share?

Anything else come to mind that you'd like to let us know about? We’d really appreciate hearing more about your experience.

E.g. Our community, classes, coaches or workouts.