Cancellation

We're Sorry to See You Go

We understand that circumstances sometimes change and you may need to step away. If you're certain, please take 2 minutes to complete the form below. Your feedback is valuable to us.

First name

Last name

What’s Next for You?

We know life changes and we’re grateful you’ve been part of ours. What’s taking you in a new direction?

1/7) What best describes the reason for leaving?

2/7) Did you set up a Check-In to talk with a coach before making this decision?

Check ins are included in your membership and give you time with a coach to work through solutions. We can adjust workouts, address injuries, or provide tools when motivation drops. Many challenges can be solved in a quick conversation.

You can schedule a time to chat here

https://www.vitalfitnesslakeland.com/booking-calendar/goal-review

Coaching Quality

Your experience with our coaches matters and feedback helps us understand what worked for you and what didn’t.

3/7) Which option best reflects your experience with the coaching staff?

4/7) If there’s one thing we could’ve done better for you as coaches, what would it be?

Overall Experience

We’re always trying to improve what we do to better serve the community.

5/7) How would you describe your overall experience with Vital Fitness as a whole?

6/7) If applicable, what would have made your experience a “10 out of 10”?

Looking for a Different Approach?

Still want a coach, but need more flexibility or personalization?

7/7) We’d hate to see you give up on your fitness. Would you want to explore remote coaching?

-Individualized Program:

Designed specifically around what you're looking for in fitness

-Flexible Schedule:

Exercise based around your schedule (At Golds, Vital, Home, Crunch, etc).

-Custom Nutrition + Lifestyle Plan:

You and your coach map out your nutrition, stress management, sleep+

Final Thoughts

Is there anything else you’d like for us to know or share about your experience at Vital Fitness?

E.g. Our community, classes, coaches or workouts.

30 Day Notice and Final Payment

*Please Note: This submission form starts your 30 day cancellation notice as per the membership agreement.

If a membership payment is scheduled within the next 30 days, that payment will process as planned and will serve as your final payment.

Membership dues are non-refundable.

Before submitting, please confirm you understand the final billing below.

I understand any payment within the next 30 days will still process.